Examining Infinity's Car Insurance

Jan 03, 2024 By Susan Kelly

Due to its reasonable premiums and solid financial standing, our staff gives Infinity Auto Insurance 3.7 out of 5 stars. Despite the company's stellar reputation, most consumer review sites give it a failing grade.

Infinite Vehicle Insurance Protection

Knowing what auto insurance coverage you need and what kind of coverage you desire is essential when looking for the best deal. Having auto insurance is a legal requirement in the majority of states. Liability insurance and uninsured/underinsured driver coverage are typically required at the very least. However, this varies by state.

Learn How To Choose The Right Car Insurance

Before shopping for auto insurance, you'll need to gather some data first. Everything from your own and your family's driving records to the car's safety features and annual mileage will be considered when determining an insurance premium.

Also, it would help if you thought about what kinds of protection you require. Do you want just the minimum coverage mandated by your state, or do you need additional options like gap insurance and ridesharing protection? Make sure the companies you're thinking about have the features you need.

Thoughts on Infinity Insurance?

As a whole, it's a decent choice for Californians, but its services and prices far outweigh the negatives. Customers may be tempted by Infinity Insurance's many vehicle insurance discounts, but the company's exorbitant prices and numerous complaints about poor customer service are difficult to ignore. To evaluate Infinity Insurance's auto coverage against its rivals, our staff thoroughly combed through the company's pricing, policies, and client comments.

Advantages and Disadvantages


  • The website is translated into Spanish.
  • Offers car insurance for dangerous motorists.


  • It gets a disproportionate number of complaints for a business of its size.
  • In the state of California only.
  • For safe drivers, this is probably not the greatest solution.


According to three years of data from the National Association of Insurance Commissioners, Infinity had a significantly higher number of vehicle insurance complaints to state regulators than expected, given its size.

Pricing And Discounts For Infinity Auto Insurance

We calculated that a fully comprehensive Infinity auto insurance policy would cost roughly $3,325 annually. In California, a 35-year-old male with a spotless driving record and excellent credit would qualify for this. Infinity's typical annual rates are almost 32% higher than the average rates offered by competing companies, which are now $2,519 for the same driver profile.

A Remittance To Infinity For Auto Insurance

Payments for Infinity vehicle insurance can be made in several different ways, including online, in a local office in California, or by calling an agent at 1-800-782-1020. You'll need to create an account with some basic personal details (name, address, policy number, etc.) if you wish to make an online payment. Talking to a representative over the phone or in person will require this information.

Auto Insurance With Infinite Protection

Like other providers, Infinity offers many levels of coverage for your car insurance, including full coverage. As a nonstandard insurer, it offers policies to high-risk customers with histories of traffic violations or low credit scores.

Unlimited Assistance On The Side Of The Road

Infinity's policyholders also gain access to the Infinity DriverClub®, which provides members with 24/7 roadside assistance in addition to the coverages above. Towing and other services are available at your expense whenever you need them, and you can use them even if you're just a passenger in someone else's car.

Business Auto Insurance With No Limits

Small and medium-sized businesses can choose from various commercial auto insurance policies Infinity provides. Liability insurance for employees and third parties involved in business vehicle accidents is a primary focus of their plans. Full-size vans, utility trailers and contractual vehicles are all covered by Infinity Insurance.

No Cancellation Fee Insurance

Contacting 1-800-INFINITY or making a request through their online customer policy change portal will cancel your Infinity Insurance coverage. You can choose an immediate termination or a future date when you cancel your policy.

You'll need your name, policy number, and the cancellation date handy before you can cancel your policy. If you paid the full premium for the policy term and then decided to cancel it, you will receive a prorated refund of the premium you paid.

Mobile App For Infinity Insurance

Clients who were previously able to use the Infinity app will now need to download the Kemper Auto Insurance app instead. Despite the app's low ratings (1.4 out of 5.0 stars on the App Store and 2.3 out of 5.0 stars on Google Play), customers may do the following with it:

  • Obtain the specifics of the insurance plan.
  • See the policy and price information.
  • Prerequisites for Admission
  • The premiums for insurance should be a priority.
  • Find out how to make contact with brokers.
  • Get on the internet and talk to people.
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